Shipping policy
DELIVERY POLICY
DELIVERY RATES & TIMES
| REGION | METHOD OF DELIVERY | DELIVERY CHARGES | DELIVERY TIMES* |
|---|---|---|---|
| South Africa | Nominated Courier |
R100 flat rate delivery fee for all orders.
|
2-7 working days
Excluding Weekends & Public Holidays.
* Delivery times might change during SALE and Black Friday periods.
There are certain outlying areas in South Africa where orders may potentially be delayed |
- During sale and high traffic periods periods delivery may take up to 10 working days for main centres.
- You will receive your Dispatch Confirmation Email/SMS/Whatsapp once your Item/s has been dispatched from our warehouse.
- We currently do not deliver outside of South African borders but will be adding more locations in Southern Africa soon. Follow us on social media for the latest updates and news.
- If your order was placed any time between Friday after 3pm & Sunday, the order will only be fulfilled & dispatch email will only be sent on Monday.
- Your order may be delivered anytime between 08h00 and 17h00 and a signature (from you or a responsible third party) will be required as proof of delivery.
- If you are not available at the time of delivery, and you have not agreed to allow a third party to accept delivery on your behalf, then you will be contacted by the courier service to arrange for a second delivery attempt.
- We recommend that you nominate your usual daytime address (home, work or other) as your delivery address. If you do not have a regular daytime address and you are willing to allow a third party to accept delivery on your behalf, then you may nominate their usual daytime address for delivery of your Item/s. Please note that post office boxes will not be accepted.
- Please take note of the provisions in our Terms and Conditions, as accepted by you, relating to Delivery.
- Important notice: All orders that include a cellular device will be delivered to your door and will require you to show your ID book, smart card ID or drivers licence.